Our company is located in Hangzhou，China，our team works from various locations across the globe!

Our modern structure allows for remote work. So, don’t be surprised if we answer your emails late at night or even on weekends! That’s how we love our jobs and enjoy dedicating our time to ensure your 100% satisfaction.

Please find detailed order and shipping information on our Shipping & Returns page.

For all press inquiries, please email helpme@lydazz.com.

Or，you can contact us.

Yes, we regularly visit temples to make wishes for our clients.

Every single item will be taken to the temple for prayer,and make wishes separately.

Yes, you can view your items, information and processes via video.Give you an immersive feeling.

1、The Buddha statue will not appear in the video，because of taboo.

2、We are your representatives, we are not monks.

We carefully selected items spiritually charged with beneficial energy to match your intentions.

Especially when we make individual wishes for you, we believe it can bring you a different experience.

We recommend that you wear the bracelet on the left wrist.Because the left hand attracts positive energy.

Unparalleled Quality. We sell handpicked products only!

If your piece is less than perfect upon arrival, we want to know! Please send a photo to helpme@lydazz.com and our Customer Care Team will get back to you with a solution. We’re here to help Monday - Friday, 9am - 6pm (EST), and aim to respond within 8 business hours.

All of our jewelry is hypoallergenic and certified Nickel-free, Lead-free, Cadmium-free, and Phthalates-free. We test every single style to ensure they meet all of our rigorous standards.

We were fortunate enough to grow up in Hangzhou, a city known for its rich Buddhist heritage. Being exposed to the Buddhist culture from an early age, we have witnessed the profound impact it has on people’s lives and experienced the miraculous power it holds. Inspired by these experiences, we are now dedicated to sharing this divine essence with individuals around the world who seek solace, enlightenment, and spiritual fulfillment.

Come learn our story.

Buddhism is inclusive and open,We hope you can feel the energy of Buddhism through our services.But you don't have to be a Buddhist.

Yes we do! All U.S. orders, P.O. Boxes, APO, and FPO addresses will ship with our Standard shipping option and will be delivered by USPS

Custom items ship per the timelines as noted on their product page, at checkout, and in your order confirmation email.

Yes! We want to be sure you are 100% satisfied with your purchase. You can read about our returns policy here. Please note: personalized styles and final sale items cannot be returned.

You can email helpme@lydazz.com, and our Customer Care Team will be happy to help you one.

You will receive an email confirmation from Lydazz once your return has been processed completely. You will not receive an email when your return has been received by our Returns Department. Please allow up to 30 days for your package to arrive and our Returns Department to refund your original form of payment. For more about our return policy, visit the Returns page, or reference the invoice included in your box.

At this time, we cannot process exchanges. If you need a replacement for the same item, please email helpme@lydazz.com, and our Customer Care Team will be happy to help.

We accept Visa, Mastercard, , American Express and PayPal

Unless you received an order confirmation, your card has not been charged. If your credit card was declined, you may see pending transactions for each attempt to submit payment. The pending transaction will clear up within three to five business days, depending on your bank, and will never turn into a charge. You will always get an email confirmation when an order is successfully placed on our site. Please make sure to double check your billing address before submitting the order again.

Most credit cards are declined because the billing address you entered does not match the address your bank has on file. Please be sure to double check this information. If you are still experiencing any difficulties, please send us an email at helpme@lydazz.com, and our Customer Care Team will be happy to assist.

Unfortunately, we cannot retroactively apply promotion codes to any orders.

In general, promotion codes cannot be used on gift cards and discounted products. Personalized and sale items are often excluded from promotions as well. If you have questions about promotion exclusions, please email helpme@lydazz.com.